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PRIVACY AND CONTROL

Personal data deletion

Securely request deletion of your account and any personal data that may be erased. We will review the request and verify your identity before making changes.

01 Encrypted request 02 Identity verification 03 Email confirmation
SECURE FORM

Request deletion

Use the email associated with your data. Do not include passwords, access codes or full card details.

The request does not delete data automatically. Identity and the legitimacy of the request are verified first.

FREQUENTLY ASKED QUESTIONS

Before submitting your request

Will my order history also be deleted?

It will be deleted or anonymised where legally possible. Data that must be kept for tax, accounting or warranty obligations will remain blocked with restricted access.

How will my identity be verified?

Normally through the email linked to the account or order. We will request only the minimum information needed to prevent someone else requesting deletion in your name.

Does this cover Instagram or Facebook data?

Yes. Select the Meta option and, where possible, provide the username or identifier of the linked account. Do not send passwords or login codes.

Can I cancel a request?

Tell us as soon as possible and provide the reference code. If deletion has already been completed, some data may not be recoverable.